Video Editing Services Terms & Conditions

Agreement structure

These Terms form a binding agreement between the person or organization purchasing services (“Client”) and Framevista Edit. If an individual accepts these Terms for an organization, that individual represents that they have authority to bind the organization. “Project” means the specific work described in an accepted proposal, statement of work, estimate, invoice, order confirmation, or other written scope.

The Project scope, these Terms, and the policies referenced here form the complete service agreement. If documents conflict, a signed statement of work or proposal controls for project-specific commercial details, followed by the invoice, these Terms, and the other posted policies. A change is binding only when confirmed in writing by an authorized representative of both parties.

Website descriptions and starting prices are general information, not guaranteed offers. A Project begins only after scope, price, schedule, required materials, and any deposit or initial payment have been confirmed.

Services and defined exclusions

Framevista Edit provides post-production services that may include narrative video editing, footage selection and refinement, title preparation, visual enhancement, basic transitions and effects, video formatting, project-file organization, and archive preparation. Exact services, deliverable quantities, durations, resolutions, aspect ratios, codecs, captions, graphic requirements, and output formats must be stated in the Project scope.

Unless expressly included in writing, services do not include filming or production crews, live broadcasting, streaming-platform operation, media buying, distribution, rights clearance, copyright registration, legal review, talent representation, music licensing, voiceover production, advanced animation, regulated accessibility certification, long-term cloud hosting, or guaranteed platform approval. We may identify an apparent technical or rights issue, but doing so does not make us responsible for professional legal, compliance, or distribution advice.

Quotes, assumptions, and scope changes

Quotes are based on the information and sample materials available when prepared. Relevant assumptions may include total source-footage duration, number and condition of files, number of cameras, audio quality, requested runtime, graphics complexity, transcript availability, number of delivery formats, deadline, and included revision rounds. If actual materials or requirements materially differ, we may pause work and issue a revised quote or schedule.

A scope change includes any request that adds deliverables, replaces approved creative direction, introduces new source footage after editing begins, materially changes duration or structure, requests additional versions or formats, requires repair beyond the stated assumptions, or reopens previously approved work. Scope changes may require additional fees and schedule adjustments. We will seek written authorization before performing material out-of-scope work.

Client responsibilities

The Client must provide complete, readable, and correctly labeled source materials; an accurate brief; brand assets; spelling and credit information; technical delivery requirements; reference files; access credentials where needed; one authorized decision-maker; and timely consolidated feedback. The Client is responsible for reviewing all names, titles, dates, claims, prices, captions, logos, disclosures, credits, and factual statements before approval.

The Client must keep independent backups of all source files and delivered work. Framevista Edit is not the Client’s sole archive unless a separate archive service is expressly purchased. The Client must use secure transfer methods requested for the Project and promptly report corrupt uploads, unauthorized access, or delivery to an incorrect recipient.

Delays caused by missing files, late decisions, conflicting reviewer comments, unavailable access, changed specifications, or other Client dependencies extend the schedule and may require rescheduling. Rush availability cannot be guaranteed after a Client-caused delay.

Client materials, permissions, and prohibited content

The Client retains ownership of materials it supplies and grants Framevista Edit a limited, non-exclusive license to copy, transcode, edit, adapt, synchronize, display internally, transmit, and otherwise process those materials solely to assess, perform, secure, support, and deliver the Project. This license lasts for the service period and any reasonable retention or dispute period.

The Client represents that it owns or has obtained all licenses, releases, consents, privacy notices, location permissions, trademark permissions, music and stock rights, performer permissions, and other authority necessary for the requested editing and intended use. The Client must disclose restrictions that affect editing, storage, transfer, crediting, territory, duration, or delivery.

Materials may not be unlawful, fraudulent, exploitative, defamatory, threatening, intentionally malicious, infringing, or designed to facilitate abuse or unauthorized surveillance. We may refuse or stop work if materials create a credible legal, safety, security, or rights risk. Refusal does not excuse payment for work already performed or nonrecoverable costs properly incurred.

Scheduling, dependencies, and communication

Delivery dates are good-faith production estimates unless a signed scope expressly labels a date as guaranteed. The schedule begins when all stated prerequisites are satisfied, including receipt of usable files, required instructions, access, and cleared payment. Business days exclude weekends and U.S. federal holidays unless the Project scope states otherwise.

We will communicate material known delays and propose a revised schedule. Events outside reasonable control—including service outages, equipment failure despite reasonable precautions, illness, severe weather, power or network disruption, cyber incidents, government action, or third-party platform failure—may extend performance for the affected period.

The Client should use the agreed project channel and identify urgent deadlines before acceptance. Messages sent outside ordinary business hours may be reviewed on the next business day. No verbal discussion changes the scope unless the change is confirmed in writing.

Review rounds, feedback, and approval

A revision round is one consolidated set of comments delivered by the authorized Client contact in response to a review version. Fragmented comments from multiple people may be combined and treated as one round, but contradictory or later comments may require an additional round. Included rounds and review deadlines are stated in the Project scope.

Corrections needed because Framevista Edit failed to follow the approved brief are not counted as discretionary creative changes. Changes to preferences, replacement footage, new copy, new direction, or corrections to information supplied by the Client may be billable even if discovered during an included round.

Approval may be given expressly in writing or by instruction to export, publish, distribute, or move to the next agreed stage. After approval, reopening the same stage may require a change order. Additional details appear in the Project Delivery & Revisions Policy.

Fees, invoices, taxes, and disputes

The Client must pay deposits, milestones, balances, taxes, reimbursable costs, and approved change orders according to the accepted quote and invoice. Unless otherwise stated, amounts are in U.S. dollars. A deposit reserves production capacity and is applied to the Project price; its refundable portion, if any, depends on work completed and commitments made before cancellation.

We may withhold unwatermarked, high-resolution, editable, or final deliverables until all due amounts are received. The Client must raise a good-faith invoice question promptly and pay undisputed amounts by the due date. Chargebacks should not be used as a substitute for the stated dispute process. Full rules appear in the Payment & Billing Policy.

Delivery, technical review, and acceptance

Deliverables are provided through the method and in the formats stated in the Project scope. Color, audio, captions, cropping, compression, and playback may vary across screens, applications, social platforms, and third-party transcodes. Platform-specific previews do not replace review of the actual delivered master file.

The Client must download, back up, and inspect deliverables within the stated review window. Notice of a claimed technical defect must identify the file, timestamp, device or application, and observed issue so we can reproduce it. If the deliverable materially fails to match the written specification, our primary obligation is to correct or re-export the affected item within a reasonable period.

A deliverable is accepted upon written approval, authorized publication or use, or expiration of the review period without a specific defect notice, subject to rights that cannot legally be waived. Acceptance does not transfer ownership until full payment has cleared.

Intellectual property

After full payment, the Client receives the rights in final custom deliverables stated in the Project scope. Client materials remain the Client’s property. Framevista Edit retains its pre-existing tools, editing methods, project structures, templates, scripts, know-how, generic elements, and other background materials. Third-party fonts, music, footage, plugins, stock assets, and software remain governed by their own licenses.

Project files, timelines, editable source documents, unused concepts, and intermediate exports are included only if expressly listed as deliverables. Transfer of a final video does not automatically transfer software licenses, reusable systems, or third-party assets. See the Intellectual Property Policy for full details.

Confidentiality and publicity

Each party must use reasonable care to protect non-public information disclosed for the Project and use it only for performance, administration, or enforcement of the agreement. Confidential information does not include information already lawfully known without restriction, independently developed, publicly available without breach, or lawfully obtained from another source.

Disclosure may be made to personnel, subcontractors, and advisers who need the information and are subject to confidentiality obligations, or where required by valid legal process. When legally permitted, the receiving party will provide reasonable notice before compelled disclosure. Framevista Edit will not publicly use identifiable confidential Client work as a portfolio example without authorization.

Service standard and disclaimers

Framevista Edit will perform the agreed services with reasonable professional care and in material accordance with the accepted scope. Because editing involves creative judgment, we do not guarantee that every subjective preference will be satisfied, that a video will achieve a particular audience response, revenue, engagement level, platform ranking, approval, or distribution outcome, or that third-party platforms will preserve the appearance of the master file.

Except for express promises in the agreement and warranties that cannot legally be excluded, services and website information are provided without additional warranties, including implied warranties of merchantability, fitness for a particular purpose, title, or non-infringement. This disclaimer is applied only to the maximum extent permitted by law.

Allocation of risk

To the maximum extent permitted by law, neither party is liable to the other for indirect, incidental, special, exemplary, or consequential damages, or for lost profits, lost opportunity, lost goodwill, or loss of data, arising from the Project, even if advised that such harm is possible. Framevista Edit’s aggregate liability arising from a specific Project will not exceed the fees actually paid to Framevista Edit for that Project during the twelve months before the event giving rise to the claim.

The limitations do not apply where prohibited by law or to liability that cannot legally be limited, and do not excuse the Client’s payment obligations, misuse of intellectual property, breach of confidentiality, or indemnity obligations. The Client will defend and indemnify Framevista Edit against third-party claims arising from Client materials, Client instructions, the Client’s intended publication or use, or the Client’s breach of its rights and permission warranties, except to the extent caused by Framevista Edit’s own breach.

Suspension, cancellation, and termination

We may pause work or delivery for overdue payment, missing dependencies, prolonged inactivity, security concerns, abusive conduct, unlawful instructions, or material breach. Where reasonably curable, we will provide notice and an opportunity to address the issue. The schedule and production position may change during a suspension.

Either party may terminate for an uncured material breach after reasonable written notice. The Client may cancel for convenience under the Cancellation & Refund Policy. On termination, the Client must pay for completed work, reserved capacity where stated, approved expenses, and noncancelable commitments. Provisions concerning payment, rights, confidentiality, disclaimers, liability, disputes, and records survive as necessary to give them effect.

Governing law and general provisions

These Terms are governed by the laws of the Commonwealth of Kentucky, without regard to conflict-of-law principles. Subject to any mandatory law that provides otherwise, the state and federal courts located in or serving Fayette County, Kentucky have exclusive jurisdiction over disputes, and each party consents to that jurisdiction.

Before filing a claim, the parties will make a good-faith effort for at least thirty days to resolve the matter through written notice describing the issue and requested resolution. This requirement does not prevent urgent action for intellectual-property misuse, confidentiality, security, or an expiring limitation period.

If a provision is unenforceable, it will be limited to the minimum extent necessary and the remaining provisions remain effective. Failure to enforce a provision is not a waiver. The Client may not assign the agreement without our written consent, except in connection with a genuine transfer of substantially all relevant business assets. We may use qualified subcontractors and remain responsible for the contracted services.